Your privacy matters to us. Learn how we collect, use, protect, and manage your personal information.
SN World Bridge Travel respects your privacy and is committed to protecting the personal information entrusted to us by our customers, visitors, business partners and other users of our website.
This Privacy Policy explains how we collect, use, process, store, disclose and protect personal information when you visit or use our website, contact us, submit an enquiry, request travel or visa assistance, purchase or enquire about our services, or otherwise interact with us.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
SN World Bridge Travel provides travel-related and assistance services, which may include visa and immigration assistance, tourist and business visa assistance, student visa assistance, travel bookings, flights, hotels, holiday packages, fixed departures, cruise bookings, travel insurance, forex-related assistance, corporate travel and other travel-related services.
Our website may be operated under the SN World Bridge Travel brand and may be associated with BCRC Group.
Depending upon the service requested by you, we may collect the following categories of information.
This may include:
For visa, immigration and travel services, we may collect information such as:
Where required for a visa, immigration, travel, insurance or other service, we may collect:
We only seek information reasonably required for the particular service or purpose.
You may voluntarily provide documents such as:
Please do not provide documents or information that are not required for the service unless specifically requested by us.
When you visit our website, certain technical information may be collected automatically, including:
This information may be used for website functionality, security, analytics, troubleshooting and improvement of our services.
We may process your information for legitimate business and service-related purposes, including:
We process personal information only where there is a lawful basis to do so, including where:
Where consent is the basis for processing, you may withdraw your consent subject to applicable law and the consequences of such withdrawal.
Withdrawal of consent may affect our ability to provide certain services where the information is necessary for those services.
Visa and immigration applications frequently require sensitive and confidential documentation.
Where you engage us for visa or immigration assistance, documents supplied by you may need to be shared with relevant third parties, including, where applicable:
Such sharing will generally occur only where reasonably necessary to provide the requested service, comply with applicable law, or fulfil a legitimate service requirement.
We may use trusted third-party service providers to operate our business and provide services to you. These may include providers of:
Where we engage third-party service providers to process personal information on our behalf, we seek to use reasonable contractual, technical and organisational safeguards appropriate to the nature of the information and applicable law.
Certain visa, immigration, travel, insurance, airline, hotel or technology services may involve transferring or accessing information outside India.
For example, information may need to be provided to an overseas embassy, consulate, immigration authority, hotel, airline, travel supplier, insurance provider, overseas partner or technology provider.
Where personal information is transferred outside India, we will take steps required by applicable law and maintain appropriate safeguards as reasonably required.
Payments may be processed through third-party payment gateways, banks or financial institutions.
Unless otherwise specifically stated, we do not intend to store complete debit-card, credit-card, CVV or banking authentication credentials on our own website servers.
Payment information may be processed directly by the applicable payment service provider in accordance with its own privacy policy and security practices.
You should never send your card PIN, OTP, CVV or internet-banking password to us by email, WhatsApp, SMS or any other communication channel.
Our website may use cookies and similar technologies to:
You may be able to control or disable certain cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where legally required, applicable consent mechanisms will be provided for non-essential cookies or similar technologies.
Where permitted by applicable law, we may send you information about:
You may opt out of promotional communications at any time by using the unsubscribe mechanism provided or contacting us.
Service-related communications, such as application updates, booking information, payment information, document requests and other communications necessary to provide a service, may continue where permitted or required.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable law and our internal retention procedures.
Certain records may need to be retained for longer periods where required by law or where necessary for legal, regulatory, accounting or dispute-resolution purposes.
We take reasonable technical, organisational and administrative measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.
Depending on the nature of the information and service, safeguards may include:
However, no website, electronic transmission, cloud system or storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted or stored electronically.
Access to customer information is restricted to persons who reasonably require access for legitimate business or service purposes.
Employees, consultants, contractors and authorised representatives may be required to maintain confidentiality and follow applicable security procedures.
If we become aware of a personal data breach or security incident affecting personal information, we will take reasonable steps to investigate, contain and mitigate the incident and make notifications where required by applicable law.
Subject to applicable law, you may have rights concerning your personal information, which may include:
Requests may be subject to reasonable verification of identity to protect your information against unauthorised requests.
To submit a privacy request, correction request, deletion request, consent withdrawal request or privacy grievance, contact us using the details below:
Please include sufficient information to allow us to understand your request and verify your identity where necessary.
We will handle requests in accordance with applicable law and within the applicable statutory or reasonable timeframe.
Our website and services are not intentionally designed to collect personal information from children except where such information is legitimately required for a travel, visa, immigration, educational or family-related service and is provided by or with the involvement of a parent, legal guardian or other authorised person where required.
Where applicable law requires parental or guardian consent, we will seek such consent through appropriate processes.
If you provide us with personal information belonging to another person, including a spouse, child, family member, employee, business partner or travel companion, you represent that you are authorised to provide that information and that you have taken reasonable steps to inform that person about the relevant processing.
You should not provide another person's information unless you have a lawful basis or appropriate authority to do so.
Our website may contain links to third-party websites, government websites, visa application centres, airlines, hotels, insurance providers, payment providers or other external services.
We do not control the privacy practices of third-party websites.
Your use of such websites is subject to the privacy policies and terms applicable to those third parties.
We strongly recommend reviewing the privacy policy of any third-party website before submitting personal information.
SN World Bridge Travel provides travel and visa assistance services but does not control the decisions of embassies, consulates, immigration authorities, visa application centres or other governmental authorities.
Submission of personal information or documents to us does not guarantee visa approval.
Visa decisions are made solely by the relevant authority.
SN World Bridge Travel will never intentionally request your:
If you receive a suspicious message claiming to represent SN World Bridge Travel, do not disclose confidential financial credentials and contact us through our official contact details.
In the event of a merger, restructuring, acquisition, sale of assets, business transfer, reorganisation or similar transaction, personal information may be transferred as part of the relevant business assets, subject to applicable law.
Where required, appropriate safeguards and notices will be provided.
We may disclose personal information where we reasonably believe disclosure is necessary to:
We aim to collect and process only information reasonably necessary for the relevant purpose.
The information required for a visa or immigration application may be substantially more extensive than the information required for a simple website enquiry.
Where information is not required for the service requested, you should not submit it.
You are responsible for ensuring that the information and documents you provide to us are accurate, complete, current and legally obtained.
Providing false, misleading, forged or unauthorised documents may result in cancellation of services and may have legal consequences.
We are not responsible for consequences arising from inaccurate, incomplete, outdated or misleading information supplied by you.
We may update this Privacy Policy from time to time to reflect changes in:
The updated Privacy Policy will be published on our website with an updated “Last Updated” date.
Your continued use of our website after an updated policy is published will be subject to the updated Privacy Policy, to the extent permitted by applicable law.
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over Gurgaon/Gurugram, Haryana, India, subject to applicable law.
For privacy questions, requests, complaints or concerns, please contact:
SN World Bridge Travel
GX12-B, Ground Floor, Near Sky Jumper,
ILD Trade Centre, Sector 47, Sohna Road,
Gurgaon, Haryana – 122018, India.
SN World Bridge Travel is committed to handling customer information responsibly, transparently and securely. We seek to use personal information only for legitimate purposes, provide appropriate safeguards, and respect the privacy rights available to individuals under applicable law.
By using our website or submitting information to SN World Bridge Travel, you acknowledge that you have read this Privacy Policy.
